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The Hidden Cost of Patients Who Never Come Back

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reputation vs retention

Client Retention Ghost Tax 101
The Silent Churn: How Ghosting Patients Destroy Your Reputation

by Danny Rodriguez April 10, 2026

by Danny Rodriguez 6 minutes read

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Recent Posts

The Referral Economy: Why 1 Patient Is Worth 2.5 Leads (And How to Engineer It)
What CPG Brands Know About Patient Retention That Med Spas Ignore
The Inclusivity Ghost Tax: Why Diverse Wellness Studios Attract More Equity Clients
The Sunk Cost Fallacy of Patient Retention: Why Owners Keep Pouring Money Into Ads
The Emotional Ghost Tax: Losing Clients Hits Harder Than You Think

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Recent Posts

The Referral Economy: Why 1 Patient Is Worth 2.5 Leads (And How to Engineer It)

May 6, 2026
What CPG Brands Know About Patient Retention That Med Spas Ignore

May 5, 2026
The Inclusivity Ghost Tax: Why Diverse Wellness Studios Attract More Equity Clients

May 4, 2026
The Sunk Cost Fallacy of Patient Retention: Why Owners Keep Pouring Money Into Ads

April 30, 2026
The Emotional Ghost Tax: Losing Clients Hits Harder Than You Think

April 23, 2026
The Lipstick Effect of 2026: Why Med Spas Are Recession-Proof (With One Exception)

April 22, 2026

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Home
About The Ghost Tax
Blog

Home
About The Ghost Tax
Blog

©2019-2026 - All Rights Reserved. Designed and Developed by Client Contact Pro